Privacy Policy

Effective Date: October 29, 2026

PatternPilot respects your privacy. This Privacy Policy explains how information may be collected, used, and protected when you use PatternPilot and the PatternPilot website.


Information We Collect

PatternPilot may collect information you provide directly, including:

  • Account information, such as your name and email address
  • Information you enter into the app, including knitting projects, patterns, and related project details
  • Messages or information you submit through support or contact forms
  • Subscription or account-status information associated with your use of PatternPilot

PatternPilot may also collect limited technical information necessary to operate, secure, and improve the service, such as device, browser, operating system, and app-version information.


How We Use Information

We may use information to:

  • Provide and operate PatternPilot
  • Maintain your account and saved projects
  • Provide customer support
  • Process and verify access to subscription features
  • Improve the reliability, functionality, and security of PatternPilot
  • Communicate with you about your account, support requests, or important service updates


Payments

Purchases made through the PatternPilot iPad app may be processed by Apple through the App Store. PatternPilot does not receive or store your full payment card information from Apple.


Sharing of Information

PatternPilot does not sell your personal information.

Information may be shared with service providers only when necessary to operate PatternPilot, provide hosting or technical services, process subscriptions, send communications, or support the service.


Your Pattern and Project Content

Your knitting projects and pattern information are treated as your content. PatternPilot does not use your project or pattern content for unrelated purposes.


Data Security

PatternPilot uses reasonable technical and organizational measures designed to protect information from unauthorized access, loss, misuse, or disclosure.


Data Retention

Information is retained only for as long as reasonably necessary to provide the service, meet legal obligations, resolve disputes, and maintain business records.


Your Choices

You may contact PatternPilot to request access to, correction of, or deletion of personal information associated with your account, subject to applicable legal requirements.



Children’s Privacy

PatternPilot is not intended for children under 13, and we do not knowingly collect personal information from children under 13.


Changes to This Policy

This Privacy Policy may be updated from time to time. Any updated version will be posted on this page with a revised effective date.


Contact Us

If you have questions about this Privacy Policy, contact:

support@patternpilot.com